Updated November 5, 2026
Terms
Handshake helps two strangers trade safely: PayPal holds the buyer's money, and it's only paid to the seller once the item is checked. By using Handshake you agree to these terms.
What Handshake is
Handshake is a tool on top of PayPal. It is not a bank, an escrow agent or a party to your sale. Money is held, captured and paid out by PayPal, under PayPal's User Agreement.
Your account
You sign in with your own PayPal account and are responsible for what happens with it. Sellers are paid into the PayPal account they signed in with. Don't create deals for someone else, or for items you don't have.
How a deal works
- The buyer's payment is authorized by PayPal and held, not charged, until the deal settles.
- For shipped deals, the seller ships to the buyer's PayPal address within the deadline shown on the deal. A label to a different address is stopped.
- For in-person deals, the buyer pays the seller at the meetup by scanning the seller's handover code.
- If the item arrives as described, the buyer confirms and the seller is paid, minus PayPal's fee. If the buyer doesn't respond in time, the deal settles automatically.
- If it doesn't match the listing, the buyer reports it with a photo. Handshake proposes a partial refund based on real part prices; both sides must accept it. Otherwise the case goes to PayPal's Resolution Center.
- If a deadline passes before shipping, the hold is released and the buyer isn't charged.
The AI checks
Scam checks, price comparisons, negotiation and claim reviews are made by AI models and real store data. They are guidance to help you decide, not a guarantee that a deal is safe or an item is genuine. Money only moves under the rules above, never on the AI's word alone.
Not allowed
Illegal, stolen, counterfeit or prohibited items (see PayPal's Acceptable Use Policy); using Handshake to scam, harass or collect someone's details; and trying to break or overload the service.
Liability
Handshake is provided as is. We aren't liable for the items traded, for what buyers and sellers do, or for decisions PayPal makes about a payment. Nothing here limits rights you have under PayPal's own buyer and seller protection.
Sandbox
Handshake currently runs on the PayPal sandbox: no real money moves. These terms will be updated before it handles real payments.
Privacy
How we handle your data is in the Privacy policy.